F1 Casino Privacy Policy

1. What Information We Collect

As part of providing gaming services on the F1 Casino platform, we obtain various types of personal data that enable us to ensure a secure, legal and personalized gaming experience. We obtain this information directly from you during registration, while using our services and through automated technologies.

Personal Identification Data

• Registration data: When registering at F1 Casino, we require your first name, last name, age, email, phone and password. This information is necessary to verify your identity and ensure that you are over 18 years old, which is a legal requirement for playing at an online casino.
• Verification documents (KYC): In accordance with Curaçao Gaming Authority licensing requirements and anti-money laundering measures, we may request copies of your ID card, identification document, proof of residence (phone bill, bank statement) and a selfie with the document. We verify these documents to secure your account and prevent fraud.
• Payment information: When making deposits and withdrawals, we obtain information about payment methods, including bank card numbers (in encrypted form), cryptocurrency wallet addresses, e-wallet details (Skrill, Jeton, Mifinity) and transaction history. Payment data is protected using SSL technology.

Usage Data and Technical Information

• Gaming activity: We record all your gaming activities at F1 Casino, including bets, wins, losses, game history, bonuses (F1 Casino no deposit bonus, f1 casino promo code, f1 casino bonus code), promo codes used and VIP status. This data is used to personalize offers, manage bonuses (e.g. f1 casino cashback, f1 casino bonus) and comply with wagering requirements.
• Device and browser: We automatically collect technical data about your device, such as IP address, browser type, operating system, unique device identifier, language settings and time zone. This information helps us optimize platform performance and detect suspicious activities.
• Cookies and tracking technologies: F1 Casino uses cookies, web beacons and similar technologies to track your activity on the website, store preferences, analyze visits and target advertising. More information can be found in the cookies section below.

2. How We Use Your Data

1. Providing gaming services: We create and manage your gaming account, process deposits and withdrawals, enable access to games (slots, live casino, table games), activate bonuses (f1 casino 20 euro free, fastone casino no deposit, f1 casino free spins) and maintain transaction history. Without this data, we could not ensure the proper functioning of your participation in the casino.
2. Identity verification and fraud prevention: We perform identity checks to verify that you are a real person over 18 years old and that there is no account abuse, money laundering or fraudulent activities. These processes are required by our Curaçao license and ensure the safety of all players on the F1 Casino platform.
3. Communication and support: We use your email address and phone number to communicate about your account status, confirm transactions, respond to customer support inquiries, send important notifications (changes to terms, security alerts) and information about new games and bonuses. You can always unsubscribe from marketing emails.
4. Personalization and marketing: Based on your gaming history and preferences, we offer you personalized bonuses (f1 casino promo code, f1 casino bonus code), reload bonuses, VIP offers, birthday gifts and recommended games. We use your data to target marketing campaigns that match your interests, thereby increasing the relevance of our offers.
5. Analysis and service improvement: We use aggregated data on user behavior to analyze website performance, detect technical issues, improve user experience, develop new games and features, and optimize bonus programs (daily cashback, VIP program). These analyses enable us to provide a better gaming experience for all F1 Casino players.

3. Sharing and Transferring Data to Third Parties

F1 Casino does not sell your personal data to third parties for profit. However, we may share your information with selected partners and service providers in certain cases, always in accordance with applicable data protection laws.

1. Payment service providers: To enable deposits and withdrawals, we share necessary payment data with our partners, such as payment system providers (Visa, Mastercard, Bitcoin, Ethereum, Skrill, Jeton, Neosurf, Mifinity). These partners are PCI DSS certified and committed to protecting your financial data using encryption and security protocols.
2. Game software developers: We share information about your gaming activities (but not sensitive personal information) with the games you play, such as Evolution, Pragmatic Play, NetEnt, Microgaming and others, so they can track return to player (RTP) and detect fraud. These partners are bound by strict contractual obligations to protect data.
3. Regulatory and legal authorities: In case of requests from the Curaçao Gaming Authority, law enforcement agencies or courts, we are obliged to provide your data for the purposes of law compliance, fraud investigation, money laundering or other illegal activities. We handle these requests in accordance with applicable legal regulations.

4. Security of Your Data

F1 Casino insists on securing your personal data and has implemented a wide range of technical and organizational measures to protect against unauthorized access, loss, destruction or alteration of data. We use the latest SSL encryption protocols (secure networks) with 256-bit encryption, which protects data exchange between your device and our servers. All sensitive data, such as passwords and payment information, are stored in encrypted form in secure databases with strictly controlled access. Our servers are protected by firewalls, intrusion detection systems and regular security audits conducted by independent third parties. Only authorized employees and contractors with a legitimate reason have access to personal data, and only to the extent necessary to perform their job duties. Despite these measures, we cannot guarantee absolute security of data transmitted over the internet. We recommend that you use strong, unique passwords and never share them with anyone. If you suspect unauthorized access to your account, contact us immediately via live chat or email.

5. Your Rights Regarding Personal Data

In accordance with the General Data Protection Regulation (GDPR) and other applicable laws, you have the following rights regarding your personal data collected and processed by F1 Casino:

1. Right of access: You have the right to obtain a copy of all personal data we hold about you, including registration data, transaction history, gaming records, customer support communications and bonuses used (f1 casino no deposit bonus, f1 casino promo code, f1 casino bonus code). If you wish to access your data, contact our customer support via email or live chat.
2. Right to rectification: If you find that your personal information is incorrect, incomplete or outdated, you have the right to request its correction or update. You can edit some data directly in your gaming account in the profile section, or you can contact our support team for changes that cannot be made yourself.
3. Right to erasure (right to be forgotten): You have the right to request the deletion of your personal data if it is no longer required for the purposes for which it was collected, or if you withdraw your consent to processing. Please note that we are required to retain some data for a certain period for legal and regulatory reasons (e.g. financial records, KYC documents), and therefore we may not be able to immediately delete all your data.
4. Right to restriction of processing and objection: You have the right to request restriction of processing of your personal data in certain situations, for example if you dispute the accuracy of the data or object to processing for direct marketing purposes. You can unsubscribe from marketing emails at any time by clicking the link in the footer of any marketing email or by changing the settings in your account.

6. Cookies and Tracking Technologies

F1 Casino uses cookies, small text files made of data, and other tracking technologies to improve your gaming experience and analyze website performance. We use four main types of cookies. essential cookies (ensure basic website functions such as login and session management; without them the website would not work), performance cookies collect anonymous data about how visitors navigate the website, browse pages and encounter errors functional cookies (remember your preferences, language, game history and personalize your experience) and marketing cookies monitor your behavior on the website and on external platforms to display targeted advertising with F1 Casino bonuses such as f1 casino 20 euro free, fastone casino no deposit, f1 casino free spins, f1 casino promo codes and other offers. You can manage cookie settings through your browser and reject marketing or performance cookies, but please note that rejecting essential cookies may limit website functionality. More information on how to manage cookies can be found in your browser settings (Chrome, Firefox, Safari, Edge).

7. Retention of Personal Data

F1 Casino retains your personal data only for as long as necessary for the purpose for which it was collected, and in accordance with applicable legal and regulatory requirements. We retain your registration data, gaming history and transaction records for the entire duration of your active account and for an additional nine years after account closure, which is a standard requirement of licensing authorities for money laundering prevention and dispute resolution. Customer support communications are retained for three years. KYC documents (passports, proof of residence) are retained for five years from account closure. Marketing data and cookies are retained for one year unless you withdraw your consent earlier. After the retention period expires, all personal data is securely deleted or anonymized so that you can no longer be identified. If you wish to close your account and request data deletion, contact our customer support.

8. International Data Transfer

F1 Casino is operated by WoT N.V., licensed in Curaçao, and our servers and service providers may be located in various countries around the world, including countries outside the European Economic Area (EEA). This means that your personal data may be transferred and processed in jurisdictions that may not provide the same level of data protection as your country of residence. In such cases, we ensure that your data is protected in accordance with this privacy policy and applicable laws. We use standard contractual clauses approved by the European Commission, encryption during data transfer and work only with trusted service providers who are committed to protecting your data. By using our services and registering at F1 Casino, you consent to this international transfer of your personal data.

9. Changes to the Privacy Policy

F1 Casino reserves the right to modify or change this privacy policy at any time to reflect changes in our data processing practices, legal requirements or business processes. In case of material changes, we will inform you via email at the address provided in your account or by a visible notice on the F1 Casino website. We recommend that you regularly check this page to stay informed about how we protect your data. By continuing to use our services after changes are published, you express your consent to the updated policy. The date of the last update is indicated at the end of this page.

10. Contact Us

If you have any questions, comments or requests regarding this privacy policy, processing of your data or exercising your rights (access, rectification, erasure), do not hesitate to contact us. Our data protection and customer support team is available 24 hours a day, 7 days a week via live chat on the F1 Casino website or by email at the address provided in the contact section. Your privacy and security are our priority and we are here to help you with any concerns or requests. We will be happy to provide you with detailed information about our data processing practices and help you exercise your rights in accordance with applicable data protection laws.