Age Restrictions and Player Responsibility
Entry to F1 Casino and participation in gambling is strictly prohibited for persons under twenty years of age. During registration you are required to provide truthful information about your age and identity. The casino reserves the right to request verification documents at any time (ID card, passport, driver's license). If we discover that a player is under twenty years of age, their account will be immediately blocked and all winnings forfeited. Parents and guardians should use parental controls and software to block gambling websites to prevent access by minors. Gambling can lead to addiction and have serious financial, social and psychological consequences. Always play responsibly.
Player Protection Tools
Deposit Limits
Set a daily, weekly or monthly limit for the maximum amount you can deposit into your gaming account. Once you reach this limit, the system will not allow you to make another deposit until the end of the specified period. Deposit limits are an effective tool for controlling your spending and preventing impulsive behavior. Changes to deposit limits take effect immediately when decreasing or after 24 hours when increasing. You can set deposit limits directly in your gaming account in the "Settings" section or by contacting customer support.
Set LimitGaming Time Limits
Time spent playing can quickly pass without notice. Set a time limit for daily or weekly gaming sessions to avoid excessive time spent at slots or live casinos. The system will automatically warn you when you are approaching the set limit, and after reaching it, your access to games will be temporarily stopped. Time limits will help you maintain a healthy balance between gaming and other life activities. You can set reminders every 30 minutes, 1 hour or a custom interval. This tool is especially useful for players who tend to lose track of time.
Set TimeLoss Limits
Protect your finances by setting maximum amounts you are willing to lose per day, week or month. Once your total losses reach this limit, you will not be able to continue playing until the start of the next period. Maximum loss limits are one of the most important responsible gaming tools, as they prevent escalation of financial problems. Never increase loss limits at a moment when you are angry or frustrated from previous losses. Changes to these limits are only possible with a 48-hour cooling-off period, during which you can reconsider your decision and possibly cancel it.
Set LossesSelf-Exclusion
If you feel that gambling is negatively affecting your life, you can request temporary or permanent closure of your account at F1 Casino. Closure means complete blocking of access to your account for a specified period (6 months, 1 year, 5 years or permanently). During this time you will not be able to deposit money, play games or revoke the closure. Your account will be automatically restored only after the expiration of the chosen period, unless you request an extension. To activate closure, contact our customer support via live chat or email. We also recommend registration in national registers of excluded persons.
Contact SupportSelf-Assessment – Are You Playing Responsibly?
Regular assessment will help you recognize warning signs of problem gambling before the situation gets out of control. Answer the following questions honestly. If you answer yes to three or more questions, you should consider contacting professional help or setting stricter limits.
- Do you spend more time gambling than you originally planned?
- Do you borrow money or sell assets to be able to play or pay off gambling debts?
- Do you neglect your responsibilities at work, school or family because of gambling?
- Do you feel the urge to play with higher stakes to achieve the same excitement as before?
- Do you try to win back money you previously lost (so-called "chasing" behavior)?
- Do you lie to relatives or friends about how much time and money you spend gambling?
If you answered yes to any of these questions, do not hesitate to seek help from professionals or contact the organizations listed below. The sooner the problem is recognized, the easier it will be to solve. F1 Casino offers free consultation with support that will help you set appropriate limits or activate self-exclusion.
Available Limit Types and Their Settings
| Limit Type | Daily | Weekly | Monthly |
|---|---|---|---|
| Deposit limit | €10 – €10,000 | €50 – €50,000 | €100 – €200,000 |
| Loss limit | €5 – €5,000 | €20 – €20,000 | €50 – €100,000 |
| Bet limit | €10 – €10,000 | €50 – €50,000 | €100 – €200,000 |
| Session time limit | 15 min – 24 hrs | – | – |
All restrictions can be set, modified or cancelled through your gaming account in the "Responsible Gaming" section or by contacting customer support. Changes to restrictions upwards are subject to a 24–48 hour cooling-off period, which serves to prevent impulsive decisions.
Organizations for Problem Gambling Help
If you have problems with gambling or know someone who needs help, do not hesitate to contact the following professional counseling services. All services are confidential and in most cases free.
Gamblers Anonymous
An international community of people who share their experiences and help each other overcome gambling addictions. Regular group meetings in Czech cities and online support available 24/7.
Phone: +420 776 706 061
Web: www.anonymnigambleri.cz
National Addiction Treatment Hotline
A free telephone line offering immediate help, advice and professional counseling for people suffering from any form of addiction, including pathological gambling. Anonymous and confidential help in Czech.
Phone: 800 350 000
Availability: Mon–Fri 10:00–22:00
Addiction Counseling Center
A network of specialized outpatient facilities providing psychotherapeutic care, diagnostics and plans for people addicted to gambling and their families.
Email: info@adiktologie.cz
Web: www.adiktologie.cz
Responsible Gaming CZ
An educational platform and information resource focused on prevention and awareness of responsible gaming in the Czech Republic. Tools for self-exclusion, addiction testing and links to professional help.
Web: www.zodpovednahrana.cz
Chat: Live chat on website
Tips for Healthy and Safe Gaming
- Set a financial limit before starting to play. Decide in advance how much money you want to spend and stick to this limit absolutely – leave the results aside. Never exceed your budget and don't play with money you need for rent or bills. Gambling is not a way to make money – it is only entertainment.
- Never gamble "chasing losses". One of the most common warning signs of problem gambling is attempting to win back a lost amount by increasing bets or starting another gaming session. This behavior almost always leads to even greater losses. If you lose your set limit, end the game and come back later.
- Take regular breaks. Set a timer or alarm to remind you every twenty to an hour so you can rest, stretch and evaluate whether you want to continue. Long uninterrupted gaming sessions lead to loss of judgment and impulsive decisions.
- Never play under the influence of alcohol or drugs. Intoxicating substances reduce your ability for analytical thinking, increase your willingness to take risks and lead to loss of control over budget and time. Always play with a clear mind and in a sober state.
- Maintain a balance between gaming and other activities. Gambling should never replace your hobbies, social interactions, time with family or work. If you find that you are neglecting important areas of life because of gambling, it is time to seek help or activate self-exclusion.
Warning Signs of Problem Gambling
Advice will definitely provide the necessary care. If you detect the following symptoms in yourself or a colleague, seek professional advice immediately:
- Constant thoughts about gambling. You think about gambling, plan the next gaming session or fantasize about winnings even when you are not playing. Gambling gradually begins to dominate your thinking and you feel impatience or anxiety when you cannot play.
- Need to play with higher stakes. You find that you must risk increasingly higher amounts to achieve similar excitement as at the beginning. This phenomenon is called tolerance and is a characteristic sign of developing addiction.
- Inability to stop or limit gambling. You repeatedly make unsuccessful attempts to reduce the duration or stop completely. After a short period of abstinence, you always return to gambling, often with even greater intensity than before.
- Neglecting responsibilities and relationships. Due to gambling you spend time away from work, studies, family or friendships. You arrive late to key meetings, your work performance decreases or your interpersonal relationships suffer due to lies and secrecy.
- Borrowing money or selling assets. You borrow money from family or friends to be able to play or pay off gambling debts. In advanced stages you may start selling personal possessions or turn to illegal sources to obtain financial resources for gambling.
If you have identified three or more of these symptoms in yourself, you may have a problem with gambling. Try to get help – the sooner you start treatment, the greater your chances of successfully resolving the problem. F1 Casino recommends in such a situation that you immediately activate self-exclusion and contact one of the organizations listed above. Gambling addiction is a treatable disease and there is no reason to be ashamed of seeking help.
Need Help?
If you see that your gambling is getting out of control, or if you want to set stricter restrictions or activate blocking, we are here for you. Our support team is available day and night via live chat and email. Do not hesitate to contact us – your privacy and security are our highest priority.
Contact Customer SupportF1 Casino Responsible Gaming Policy
F1 Casino (FastOne Casino) strives to ensure a safe gaming environment and protect vulnerable players. Our responsible gaming strategy is part of our Curaçao Gaming Authority license and is regularly monitored by regulatory authorities.
- Age verification and prevention of minor access. All players must be over 18 years of age. During registration and later we may require verification documents proving age and identity. Accounts of minors will be immediately blocked and deposits refunded. We recommend parents use parental controls and software filters to block gambling sites.
- Tools for self-exclusion and limits. We offer a comprehensive set of responsible gaming tools including deposit, loss, bet and time limits. Every player can request temporary or permanent closure of their account at any time. During closure it is not possible to use the account again without expiration of the specified period.
- Detection of risky behavior. Our system automatically monitors gaming patterns and identifies potentially dangerous behavior such as excessive money deposits, long playing sessions or repeated "chasing". In such cases we may proactively offer the player help or set protective restrictions.
- Cooperation with addiction treatment organizations. F1 Casino actively cooperates with international and national organizations focused on prevention and treatment of gambling addiction. We provide links to professional care and financially support responsible gaming information programs.